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Cancellation & Refund Policy - Methods of Payments - Registration Methods

CANCELLATION & REFUND POLICY

All cancellation requests must be received via email before the second class of the course. Where cancellations are received before the first class, Vancouver Italian Language School will withhold $50 cad as administrative fee.

Where cancellations are received before the second class, Vancouver Italian Language School will withhold $75 cad as administrative fee.

After the second class refund applications will be refused.

Vancouver Italian Language School will process all refunds within five business days of receipt of both email and the bank account or card details.

PRIVATE LESSONS

Private students must contact the School office at (604) 682-1410 or school@iccbc.com, or the Instructors at least 24 hours (for lessons taken on weekdays) and 48 hours (for lessons taken on Saturday and Sunday) before a scheduled class to inform them about the cancellation. Any cancellations or schedule changes made after that time will be deducted from your package lessons as we are obligated to pay for the Instructor’s scheduled time.

 

 

METHODS OF PAYMENT

All registration fees are payable:

  • by e-transfer to school@iccbc.com
  • by cheque (made out to the Italian Chamber of Commerce) sent at 409 Granville St, Suite 1209 – Vancouver BC V6C 1T2, or
  • through credit card calling the Italian Chamber of Commerce at the +1(604) 682 1410

 

REGISTRATION REGULATIONS

Students are required to pay the full course fee no later than two days before the first class.

Vancouver Italian Language School reserves the right to discontinue or rearrange classes. A course may be cancelled if an insufficient number of students register. In this event, tuition fee payments will be returned.

All cancellation requests must be received via email before the second class of the course. Where cancellations are received before the first class, Vancouver Italian Language School will withhold $50 cad as administrative fee.

Where cancellations are received before the second class, Vancouver Italian Language School will withhold $75 cad as administrative fee.

After the second class refund applications will be refused.

Vancouver Italian Language School will process all refunds within five business days of receipt of both email and the bank account or card details.

 

DISCONTINUOUS ATTENDANCE

If a student, when registering, already knows that he/she is going to be missing more than the 50% of the course, he/she can pay the 50% of the total fee of the course before taxes. No other discount will be allowed. This arrangement must be taken before the first class. No arrangements, discounts or refunds will be allowed after the first class. Attendance will be monitored and the amount of classes agreed must be confirmed when registering.

 

DIPLOMA

Students will receive certificates of attendance upon completion of the 70% of the course (7 classes minimum out of a 10 or 11-class course).

 

DISCOUNTS

Members of the Italian Chamber of Commerce have a 5% discount on the courses registration fee. No discount will be applied on the purchase of textbooks.  Discounts are cumulative but no discount will be allowed over 15%.

 

TRIAL CLASSES

Vancouver Italian Language School will allow trial lessons in the limit of max. 1 per student.